Product guidance
For pre-purchase questions about dimensions, SKU selection or installation considerations, email support@omni-terrain.com.
UK Contact & Order Help
Use the route that matches your question so product guidance and order-linked support stay clear.
Existing eBay order
Open the order in your eBay account and choose “Contact seller”. This keeps the item number, delivery record and message history together.
Business identity
PRASAD INC LTD trading as OMNI Terrain
Company No. 07981226 · VAT GB 433306133 · EORI GB433306133000
Registered office: 19 Stones Avenue, Dartford, England, DA1 5GS.
This registered office is also the initial returns contact address recorded for the UK operation. Do not send an item without first opening the appropriate eBay return or support request.
Marketplace purchases: For a product bought through eBay UK, the live item page, eBay checkout record and applicable marketplace protections form part of the transaction. Use the eBay order or message thread for order-specific help.